At Bhaanvi Enviro and Agro India Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an enquiry, or use our services.
By using our website or sharing your information with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from users when they visit our website, fill out an enquiry form, contact us, request a quotation, or communicate with us through phone, email, WhatsApp, or any other channel. The information we may collect includes:
- Name
- Phone number
- Email address
- Company name
- Project location
- Service requirement
- Property type
- Message or enquiry details
- Any documents, photos, or information voluntarily shared by the user
- Website usage data such as browser type, device type, IP address, pages visited, and time spent on the website
We collect only the information required to understand your enquiry, respond to your request, and provide our services effectively.
2. How We Use Your Information
The information collected from users may be used for the following purposes:
- To respond to enquiries and service requests
- To understand your project requirement
- To provide quotations, proposals, and service details
- To schedule site visits, consultations, or inspections
- To communicate regarding rainwater harvesting, sewage treatment, and effluent treatment solutions
- To improve our website, services, and customer experience
- To send important updates related to your enquiry or project
- To maintain internal records and business communication
- To comply with legal, regulatory, or operational requirements
We do not use your personal information for unrelated purposes without your consent.
3. Services Covered Under This Policy
This Privacy Policy applies to enquiries, communications, and service requests related to:
- Rain Water Harvesting Systems
- Sewage Treatment Systems
- DRDO Bio-Digester STP Solutions
- Bio-Sol Treatment Systems
- Industrial Effluent Treatment Systems
- Groundwater Recharge Solutions
- Water and Wastewater Management Services
- Site Visits, Consultations, and Technical Assessments
4. Sharing of Information
Bhaanvi Enviro and Agro India Pvt. Ltd. does not sell, rent, or trade your personal information to third parties. However, we may share necessary information with trusted parties only when required for service delivery, such as:
- Internal team members
- Site engineers or technical consultants
- Installation and execution teams
- Service partners or vendors
- Logistics or material suppliers
- Payment or billing service providers
- Government, legal, or regulatory authorities, if required by law
Information is shared only to the extent necessary to complete the requested service or comply with applicable requirements.
5. Cookies and Website Tracking
Our website may use cookies or similar tracking technologies to improve user experience, understand website performance, and analyze visitor behaviour. Cookies may help us understand:
- Which pages are visited
- How users interact with the website
- Website traffic sources
- Device and browser information
- General user preferences
Users may choose to disable cookies through their browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. Data Security
We take reasonable steps to protect the personal information shared with us from unauthorized access, misuse, loss, alteration, or disclosure.
We follow appropriate technical, administrative, and operational measures to keep user information secure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information shared over the internet.
7. Data Retention
We may retain your personal information for as long as necessary to fulfill the purpose for which it was collected, including enquiry handling, project communication, service support, billing, record keeping, and legal or regulatory requirements.
Once the information is no longer required, we may delete, archive, or securely store it as per our internal policies.
8. User Rights
Users may contact us to request access, correction, update, or deletion of their personal information, subject to applicable legal, contractual, and operational requirements.
You may also request us to stop using your contact details for future communication, unless the communication is necessary for an ongoing project, legal requirement, or service obligation.
To raise such a request, please contact us using the details provided at the end of this policy.
9. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. Once you leave our website and visit a third-party platform, their privacy policy and terms will apply.
Bhaanvi Enviro and Agro India Pvt. Ltd. is not responsible for the privacy practices, content, security, or policies of third-party websites.
10. Payment Information
If any payment is made for our services, the payment may be processed through bank transfer, payment gateway, UPI, cheque, or other approved payment methods.
We do not store sensitive payment information such as card numbers, CVV, net banking passwords, or UPI PINs. Any payment-related information processed by third-party payment providers will be governed by their respective privacy and security policies.
11. Children's Privacy
Our services are intended for individuals, businesses, institutions, industries, and property owners. We do not knowingly collect personal information from children.
If we become aware that personal information of a child has been shared with us without proper consent, we will take reasonable steps to delete such information.
12. Communication Consent
By submitting an enquiry form or contacting us through our website, phone, email, WhatsApp, or any other channel, you agree that Bhaanvi Enviro and Agro India Pvt. Ltd. may contact you regarding your enquiry, service requirement, quotation, project discussion, or related communication.
This communication may happen through phone calls, email, SMS, WhatsApp, or other suitable channels.
13. Updates to This Privacy Policy
Bhaanvi Enviro and Agro India Pvt. Ltd. reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Users are encouraged to review this page periodically to stay informed about how we protect their information.
14. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Bhaanvi Enviro and Agro India Pvt. Ltd.
Email: info@bhaanvi.com
Phone: +91 97405 50637
Address: #45, 3rd Cross, Krishnappa Badavane, 4th Main, GKW Layout, Near Peenya 2nd Stage, Bengaluru, Karnataka - 560058
Website: https://www.bhaanvi.com
Trusted by homes, builders and industries
Our borewell recharged within a single monsoon. The team was professional from the site survey right through to handover.
The STP has been completely maintenance-free for two years - no smell, no hassle, and our water reuse has gone up.
We switched our factory to their ETP and cleared compliance easily. Genuinely knowledgeable engineers.
I specify their rainwater filters on every project now. Transparent body, easy to clean, and they simply last.